This site is a service brand owned and operated by Ian Cooper Communications Limited, trading as the Online Training System – ‘Converting Enquiries’, a company incorporated in England and Wales with company number 04501145 and with registered office at 26 Grosvenor Road, Borehamwood, Hertfordshire WD6 1BT.

This privacy policy sets out how Ian Cooper Communication Limited, trading as ‘Converting Enquiries’, (a training and education product for solicitors) protects, uses and safeguards the business and personal information that you provide whilst using this website. We are fully committed to ensuring that your privacy is protected.

  1. What we collect

We will only collect the information you provide us with. This includes firm name, address, telephone or fax number, email addresses of individuals in the firm who have access to the services provided, payment information and details of any request for information about our services.

  1. Use of information

Any data collected will be used in accordance with the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003 and the General Data Protection Regulation. Ian Cooper Communications Limited, trading as ‘Converting Enquiries’, is notified as a controller with registration number Z1937336. We will take all reasonable steps to prevent any unauthorised access to this information and it will not be shared with any third parties unless we have your permission to do so. Please let us know using the contact information on the site if any personal information needs correcting or updating.

We will use the information provided where this is necessary for the performance of the contract between us and this shall include administering the website and responding to any enquiries about our services.

Given that the SRA regulations has requirements for all solicitors regarding ongoing competence and training, there is a legitimate interest for us to provide you with information about our various training services. You will be given an opportunity to object to this in any contact and you will have the opportunity to raise an objection, by sending an e-mail to the address detailed on the website.

  1. Third Party Websites

This website may contain links to other websites and we are not responsible for the privacy polices or practices of such third party websites. If you leave this site via a link or otherwise, you will be subject to the policy of the website to which you are directed.

  1. Cookies

We do not use cookies for collecting user information from the website. We use session cookies to aid site navigation. These cookies are destroyed when you close your browser.

  1. Changes to this policy

We reserve the right to make changes to this privacy policy from time to time and we will take reasonable steps to draw your attention to any such changes.

  1. Contact

If you have any queries about this privacy policy or our use of your personal information, please write to us by email at: