Reception & Support Staff: Personal Injury – Converting Enquiries

This ‘Online Training Course’ is specifically designed to help you get people, who ring in with a new enquiry, to feel great about using your firm… even before you put them through to the person who gives them a quote.

Simply work your way through the lessons below and tick “MARK COMPLETE” after each one!


PLEASE NOTE: Each lesson is fairly short (anywhere from 2 – 10 mins) so it should be easy to work through fairly swiftly!

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