The Complete Framework: Converting Enquiries – Residential Conveyancing Posted on February 20, 2017August 23, 2017 by training Online Training System Content Expand All | Collapse All Modules Status 1 Getting Started Introduction & "About Us" Ian's Experiment: Where This All Came From 2 Vital Concepts Overcome Barriers To Success So... Why Should Someone Choose You? The Psychology Behind Which Firm They Choose? The Common Pitfalls & Traps: The Survey Results Quantifying The Potential Shifting States The Power Of Questions & Precision Language The Price Trap 3 The 5-Step System The Transfer Of Information... Some Telephone Basics Setting The Agenda Building Rapport Gathering Transactional Details Talking About The Process Explaining The Cost Asking For The Work What Happens When They Say "Yes"? 4 Putting It All Together The 5-Step Flow Practising & Getting Good