RESIDENTIAL CONVEYANCING
Double Your Telephone Quotes Conversion Rate….
Even When You Are More Expensive!
SPECIAL VIDEO ONLINE TRAINING SYSTEM
Get The Skills - Transform Your Conversion Rate Success.
Get Access 24/7 - Laptop - Smartphone - Tablet
Cancel At Any Time
NO RISK – DOUBLE GUARANTEE
%
Percentage of firms who get at least a 10% - 20% increase in conversion rates during the first few months
Proven Strategies For Converting Enquiries
Minutes of Interactive Video Tution
Number Of Lawyers Trained Via The System
CONSIDER THIS…
- If you average at least 3 quotes given per day, you are likely to have a potential of around £1 million per year at stake.
- Just an extra 10% success in your conversion rates will give the average firm an additional £100,000.
- How many extra jobs would you need to win to pay for this training?
WHAT PAST CLIENTS HAVE SAID
A ROAD MAP FOR TRAINING:
WHAT DO YOU GET…
The Complete Framework
Everything you need to start turning those new enquiries into profitable business. You get the “Vital Concepts” & “The Full 5-Step Process” with tools that enable you even in Month 1 to start using it and winning more work!
Dealing With Objections
What do you say and do, when you hear … “that’s expensive …we’ve had a cheaper quote”. You’ll learn the secrets of how to overcome objections and still get them to go with you at the fee you want.
The Complete Framework
Everything you need to start turning those new enquiries into profitable business. You get the “Vital Concepts” & “The Full 5-Step Process” with tools that enable you even in Month 1 to start using it and winning more work!
Dealing With Objections
What do you say and do, when you hear … “that’s expensive …we’ve had a cheaper quote”. You’ll learn the secrets of how to overcome objections and still get them to go with you at the fee you want.
Successful Emails & Follow Up Calls
We’ll show you how to create email quotes letters that produce business and give you a business winning letter template to use. You’ll also learn how to follow up on the quotes you have given to maximise your chances of success.
Advanced Skills For Better Results
In this module, we’ll give you some positive easy to learn techniques to influence the caller to like you and want your firm. You’ll discover how the right tone, style and choice of words can massively stack the odds in your favour.
Successful Emails & Follow Up Calls
We’ll show you how to create email quotes letters that produce business and give you a business winning letter template to use. You’ll also learn how to follow up on the quotes you have given to maximise your chances of success.
Advanced Skills For Better Results
In this module, we’ll give you some positive easy to learn techniques to influence the caller to like you and want your firm. You’ll discover how the right tone, style and choice of words can massively stack the odds in your favour.
USE AS A REFRESHER – FOR NEW STARTERS – TO EMBED TECHNIQUES INTO THE FIRM
YOUR TRAINERS
Professor Ian Cooper
Co-Creator Of The Online Training System
Professor Ian Cooper is regarded as Britain’s most experienced specialist business development consultant and skills trainer for the legal sector. Ian has 32 years of very specialist experience of helping around 900 legal firms of all sizes generate more business in the UK and overseas.Ian is also a well-known international business speaker and the author of 16 books published in 14 languages and 56 countries. The most recent of these is the ‘Financial Times Guide To Business Development: How To Win Profitable Customers And Clients’, which was shortlisted at a recent best business / management book awards ceremony. He also edits and writes an independent blog based on his Financial Times branded book.
In recognition of his work in the fields of law firm business development and customer / client service, Ian was awarded a Visiting Professorship at Henley Business School, part of the University of Reading.
Howard Cooper
Co-Creator Of The Online Training System
Howard was formally Director of Training and Customer Service for a major national legal brand and has personally supported over a 1000 call handlers / partners / solicitors / fee earners to create positive change.He has also been responsible for some of the largest mystery calling projects ever carried out.
Howard has a phenomenal reputation for his hugely engaging, entertaining and pragmatic ‘in house’ and public training courses for law firms on the issue of improving telephone enquiry conversion rates. He has over the years, successfully helped some of the largest firms in the world, with their client and customer engagement areas.
Additionally, he is a leading expert on NLP, and how to use it in the context of improved communciation skills for lawyers.
But that’s not all…
2 x BONUS MINI-COURSES
Strategy & Logistics Training
A special mini course for management which examines amongst other things: who should handle the quotes calls; tracking and information; setting the fees; incentivising staff; along with many other practical tips.
Reception & Support Skills
This mini course recognises that many quotes calls are often handled by reception and support staff. This module is aimed at them with many practical tips and techniques and emphasises how first impressions can make the difference.
Strategy & Logistics Training
A special mini course for management which examines amongst other things: who should handle the quotes calls; tracking and information; setting the fees; incentivising staff; along with many other practical tips.
Reception & Support Skills
This mini course recognises that many quotes calls are often handled by reception and support staff. This module is aimed at them with many practical tips and techniques and emphasises how first impressions can make the difference.
What Format Is The Training?
Bite-Size Videos
Over 330+ minutes of easily digestible short videos to help you master the skills needed.
Audio Samples
Audio clips showing you how to do it. How NOT to do it… and much more besides.
Bite-Size Videos
Over 330+ minutes of easily digestible short videos to help you master the skills needed.
Audio Samples
Audio clips showing you how to do it. How NOT to do it… and much more besides.
Additional Resources
Polls, quizzes, downloads, flowcharts, exercises… Everything one needs to gain the skills to really wire in the skills needed to convert more.
Additional Resources
Polls, quizzes, downloads, flowcharts, exercises… Everything one needs to gain the skills to really wire in the skills needed to convert more.
Other Features
Progress Tracking
Get detailed statistics and information to easily track the progress of staff members so that you can ensure they are actively engaged with the training.
Manage Users Easily
Add new starters or remove users with ease. Everyone gets there own profile with personal trackable progress with the click of a button.
Interact With Others
Submit your thoughts, or comments under each lesson, or read/interact with other students who are going through the training too.
On Any Device 24/7
Complete on the train on the way to work via your phone or in an evening on a tablet, or even just on your desktop at work. It’s there 24/7… for those “just got 5 mins free” moments.
NO RISK
A DOUBLE GUARANTEE!
You can CANCEL at any time… NO LONG CONTRACTS
If you complete all the training modules, use the techniques and don’t see an increase, we’ll REFUND whatever you have spent!
The INVESTMENT...
For all UK based firms
£2,070/per 6 months (Approx AUD$3650)
- Training for up to 30 of your quotes handling team.
- 24/7 ACCESS to the solution, skills and strategies to transform your conversion rate success.
- OPTIMIZED CONTENT for ‘smartphones’, tablets and laptops.
- Material Unfolds Monthly
- NO CONTRACT – CANCEL ANYTIME
- 100% Risk FREE – (See Double Guarantee Details)
SPECIAL LEAP AUSTRALIA OFFER
Your Investment
£390/per 6 months (Approx AUD$600)
- + OVER 80% DISCOUNT!!!!
- Training for up to 30 of your quotes handling team.
- 24/7 ACCESS to the solution, skills and strategies to transform your conversion rate success.
- OPTIMIZED CONTENT for ‘smartphones’, tablets and laptops.
- + IMMEDIATE ACCESS TO ALL CONTENT
- NO CONTRACT – CANCEL ANYTIME
- 100% Risk FREE – (See Double Guarantee Details)
A Few Comments From Past Students:
I found this training, interesting and will be very beneficial.
Having never given a quote before and feeling quite nervous about it, this has given me confidence to get in there and do it!
Very helpful… Thanks for the inspiration… so much more confident
I have found this very helpful especially the handling objections section.
When I feel I need help I watch your videos and it feels like being part of your family – familiar faces with calm, precise and positive advice that works every time.
Thank you – these key phrases are inspired! This is the most useful lesson yet and I will definitely use this technique next time the opportunity arises.
All makes perfect sense so glad I took the course given me the confidence I needed.
REMEMBER OUR PROMISE, REASSURANCE & GUARANTEE
We know that there may be part of you saying,
“All this sounds great, but what if it doesn’t work? Will we get a return on our investment? What will my partners say? We think we are pretty good at dealing with quotes calls! Do you guarantee results?”
So with these thoughts in mind….
We PROMISE that we will give you enough in month one to make massive improvements in your conversion rate success
We REASSURE you that you can cancel anytime and still benefit from the material you have had.
We GUARANTEE that If your team complete the training modules, use the techniques and don’t see an increase, we’ll REFUND whatever you have spent!
NEED ANY FURTHER INFORMATION BEFORE YOU GO FOR IT?
CHECK OUT OUR TOP FAQ’S
How many quotes handlers can train using the system?
Once you have registered and paid your monthly fee, you recieve up to 30 registrations. You can easily remove people to free up spaces for others, but essentially you can have any 30 of your users getting the benefit of training at any one time.
Can I have more than 30 users?
Yes… of course this is possible, and if this is something that you would like to explore we create a custom package for you based on your desired numbers. Please get in touch to discuss further by emailing info@convertingenquiries.co.uk
Can we cancel?
As mentioned you can stop at any time and pay no more and you will have access to the system until the period of your last monthly subscription expires.
Are we committed for months to this?
Absolutely not. We promise you will have everything you need in month one to be dramatically converting more quotes, even when people have had cheaper quotes. However, we are confident you will want to continue to ensure you have the strategies to embed the system into your team to get maximum results.
How will they get access to the training?
Whoever signs up on behalf of the firm, is automatically assigned as the group leader. They get access to a dashboard where they can add the email addresses and names of anyone they want from their firm to go through the training.
This means that up to 30 users at your firm can have access to the training with their own login details. It also means should someone leave or you take on a new starter, people can easily be removed and/or added whenever you like!
And by the way the group leader can be changed too!
What if we have questions about the techniques and need support?
Of course, you can email or call us anytime and we will do our best to help and guide.
We also run regular live online Q&A’s so you can raise any questions as you begin to use the techniques we are teaching.
Is the training SRA compliant?
The Online Training System takes into account the SRA’s ‘Continuing Competence Scheme’ and will enable users to reflect on the quality of: what you currently do on this topic; identify learning and development needs; develop skills and record and evaluate progress.
SRA Competency – C
Whilst we have tried to be as thorough as we possibly could in providing all the information you could possibly want about the system, it’s feasible we may have missed something. So if you have a question about it, and you can’t find the answer above… then just click on the button below to ask us directly.
Copyright © Ian & Howard Cooper 2016 – 2018